Privacy Policy

1. Introduction and Scope

This Privacy Policy (the "Policy") governs the collection, processing, storage, use, disclosure, and protection of personal information provided by users of the php63 online gaming platform (the "Platform"). This Policy applies to all personal data collected through https://php63.cam, mobile applications, customer support channels, and any other services operated by php63 (collectively referred to as "Services").

php63.cam (referred to as "php63," "we," "us," or "our") is committed to protecting the privacy and personal data of all users (referred to as "you," "your," or "User") in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, National Privacy Commission issuances, and Philippine Amusement and Gaming Corporation (PAGCOR) regulatory requirements governing online gaming operations.

By creating an account on php63, accessing the Platform, or using any of our Services, you acknowledge that you have read, understood, and consent to the data processing practices described in this Privacy Policy. If you do not agree with any aspect of this Policy, you must immediately cease using php63 Services and may request account closure through our customer support channels.

2. Information We Collect

php63 collects various categories of personal information necessary to provide gaming services, comply with legal and regulatory obligations, prevent fraud, and deliver a personalized user experience. The types of information we collect include:

2.1 Personal Identification Information

During account registration and identity verification processes, we collect personal identification details including but not limited to:

• Full legal name as it appears on government-issued identification
• Date of birth (to verify compliance with 21+ age requirement)
• Nationality and country of residence
• Gender
• Government-issued identification numbers (passport number, driver's license number, UMID, postal ID, or other valid Philippine government ID numbers)
• Scanned copies or photographs of government-issued identification documents
• Proof of address documentation (utility bills, bank statements, government correspondence)
• Facial photographs or selfies for identity verification purposes

2.2 Contact Information

We collect contact details to communicate with you regarding your account, transactions, promotions, and customer support inquiries:

• Email address
• Mobile phone number
• Residential address including street address, barangay, city/municipality, province, and postal code
• Preferred communication methods and language preferences

2.3 Financial and Payment Information

To process deposits, withdrawals, and financial transactions, we collect payment-related information including:

• GCash account name and mobile number
• Maya (PayMaya) account details
• Bank account numbers, account holder names, and bank branch information
• Payment transaction IDs and reference numbers
• Deposit and withdrawal amounts, dates, and payment method details
• Transaction history and payment patterns
• Source of funds information as required for anti-money laundering compliance

Please note: php63 does not directly store complete credit card numbers, CVV codes, or full bank account credentials. Payment processing is handled through secure third-party payment processors who maintain PCI DSS (Payment Card Industry Data Security Standard) compliance.

2.4 Account and Gaming Activity Data

We automatically collect information about your use of php63 Services, including:

• Account registration date and account status
• Login dates, times, and frequency
• Games played, game session durations, and gameplay patterns
• Betting history including bet amounts, game outcomes, winnings, and losses
• Bonus claims, promotional participation, and reward redemptions
• Account balance, available balance, and bonus balance
• Deposit limits, loss limits, and responsible gaming tool usage
• Self-exclusion requests and cooling-off period activations
• Customer support interactions and correspondence

2.5 Technical and Device Information

When you access php63 Services, we automatically collect technical data about your device and connection:

• IP address and geolocation data to verify Philippine residency and detect VPN usage
• Device type, model, operating system, and browser type and version
• Screen resolution and display settings
• Mobile carrier and network information
• Cookies, browser storage data, and unique device identifiers
• Pages visited, links clicked, and navigation patterns on the Platform
• Referral source (how you arrived at php63)
• Time zone, language settings, and regional preferences

2.6 Communications and Customer Support Data

When you contact php63 customer support or communicate with us through any channel, we collect and retain:

• Contents of messages, emails, live chat conversations, and phone calls
• Customer support ticket history and resolution records
• Feedback, complaints, and dispute resolution correspondence
• Survey responses and satisfaction ratings

3. How We Use Your Information

php63 processes personal information for specific, legitimate purposes necessary to operate our gaming platform, comply with legal obligations, and serve our users effectively. We use collected information for the following purposes:

3.1 Account Management and Service Provision

• Creating and maintaining your php63 account
• Verifying your identity and age to ensure compliance with 21+ requirement
• Processing deposits, withdrawals, and financial transactions
• Providing access to games, sports betting markets, and platform features
• Managing account balances, bonuses, and loyalty rewards
• Delivering customer support and resolving technical issues
• Communicating important account notifications and service updates

3.2 Legal and Regulatory Compliance

• Complying with PAGCOR licensing requirements and reporting obligations
• Meeting anti-money laundering (AML) and know-your-customer (KYC) requirements under the Anti-Money Laundering Act (AMLA)
• Preventing underage gambling and enforcing age restrictions
• Cooperating with law enforcement investigations and court orders
• Maintaining records as required by Philippine gaming regulations
• Fulfilling tax reporting obligations to the Bureau of Internal Revenue

3.3 Fraud Prevention and Security

• Detecting and preventing fraudulent transactions and account abuse
• Identifying duplicate accounts and Terms violations
• Monitoring for irregular betting patterns and collusion
• Protecting against unauthorized access and cyber attacks
• Verifying payment method ownership and preventing payment fraud
• Investigating suspicious activity and potential security breaches

3.4 Service Improvement and Personalization

• Analyzing user behavior to improve platform functionality and user experience
• Personalizing game recommendations based on your preferences
• Customizing promotional offers and bonuses to your gaming interests
• Conducting market research and gathering user feedback
• Testing new features and optimizing platform performance
• Enhancing mobile compatibility and load times based on usage patterns

3.5 Marketing and Communications

With your consent, we may use your contact information to send:

• Promotional offers, bonus notifications, and special deals
• Tournament announcements and event invitations
• Newsletter updates about new games and platform features
• Personalized marketing messages based on your gaming activity

You may opt out of marketing communications at any time through your account settings or by following unsubscribe instructions in promotional emails. Opting out of marketing does not affect essential service communications related to your account, transactions, or legal notifications.

4. Data Sharing and Disclosure

php63 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with specific third parties under the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processors (GCash, Maya, banks, and payment gateways) to facilitate deposits and withdrawals
• Game providers (Pragmatic Play, PG Soft, Evolution Gaming, JILI Gaming, etc.) to deliver gaming content
• Identity verification services to conduct KYC checks
• Cloud hosting and data storage providers to maintain platform infrastructure
• Customer support platforms and communication tools
• Analytics services to monitor platform performance and user behavior
• Marketing platforms for promotional email and SMS delivery

All third-party service providers are contractually obligated to protect your information, use it only for the specified purposes, and comply with applicable data protection laws.

4.2 Regulatory and Legal Requirements

We may disclose your personal information when required by law or regulation, including:

• Responding to PAGCOR audit requests and regulatory inquiries
• Complying with Anti-Money Laundering Council (AMLC) reporting requirements
• Fulfilling court orders, subpoenas, or other legal processes
• Cooperating with law enforcement investigations
• Protecting php63's legal rights in disputes or litigation
• Reporting tax information to the Bureau of Internal Revenue as required

4.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. We will notify you of any such transfer and any choices you may have regarding your information.

4.4 With Your Consent

We may share your information with third parties for purposes not described in this Policy if we obtain your explicit consent at the time of collection or sharing.

Category	Recipients	Purpose

5. Data Retention and Storage

php63 retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements:

5.1 Active Account Data

While your account remains active, we retain all account information, transaction history, gaming activity, and communication records to provide ongoing service and support. This includes your personal identification, contact details, financial records, and gameplay history.

5.2 Closed or Dormant Accounts

After account closure or extended inactivity, we retain certain information to comply with PAGCOR regulations and Philippine gaming laws, which typically require retention of player records for a minimum of five (5) years from the date of the last transaction or account activity. This retention period may be extended if required by ongoing legal proceedings, disputes, or regulatory investigations.

5.3 Financial and Transaction Records

Under Anti-Money Laundering Act (AMLA) requirements and Bureau of Internal Revenue regulations, financial transaction records, deposit and withdrawal history, and payment method information must be retained for a minimum of five (5) years from the date of the transaction. Tax-related records are retained for the period prescribed by the National Internal Revenue Code.

5.4 Data Deletion Requests

You may request deletion of your personal information by contacting our Data Protection Officer. However, please note that certain information cannot be deleted if retention is required by law, necessary for legal claims, or needed to comply with regulatory obligations. In such cases, we will restrict processing of your data to the minimum extent necessary to fulfill these obligations.

5.5 Data Storage Location and Security

Your personal information is stored on secure servers located in jurisdictions that provide adequate data protection standards. We employ industry-standard security measures including:

• 256-bit SSL/TLS encryption for data transmission
• AES-256 encryption for data at rest
• Secure database access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Firewall protection and intrusion detection systems
• Data backup and disaster recovery procedures
• Employee training on data protection and confidentiality

6. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information:

6.1 Right to Be Informed

You have the right to know how your personal information is being collected, used, and shared. This Privacy Policy and our Terms and Conditions provide comprehensive information about our data practices. You may request additional details about specific processing activities by contacting our Data Protection Officer.

6.2 Right to Access

You have the right to access your personal information held by php63. You can view and download most of your account information, transaction history, and gaming records through your account dashboard. For additional information not available through your account, you may submit a formal access request to our Data Protection Officer.

6.3 Right to Rectification

You have the right to correct inaccurate or incomplete personal information. You can update your contact details, address, and communication preferences directly through your account settings. For changes to identity documents or other verified information, please contact customer support with supporting documentation.

6.4 Right to Erasure or Blocking

You have the right to request deletion or blocking of your personal information under certain circumstances, including when the information is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when processing is unlawful. However, this right is subject to legal and regulatory retention requirements as described in Section 5.

6.5 Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes. You can opt out of promotional communications at any time through your account settings or by following unsubscribe links in marketing emails. You may also object to other forms of processing where we rely on legitimate interests as the legal basis.

6.6 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller. You can export your account information, transaction history, and gaming records through your account dashboard or by contacting customer support.

6.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal. Please note that withdrawal of consent for essential processing activities may prevent us from providing certain services and may require account closure.

6.8 Right to Lodge a Complaint

If you believe php63 has violated your privacy rights or mishandled your personal information, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. Contact details for the NPC are available at privacy.gov.ph. You may also contact our Data Protection Officer to resolve concerns internally before escalating to the NPC.

7. Cookies and Tracking Technologies

php63 uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and track your activity on the Platform.

7.1 Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality including login authentication, session management, and security features. These cookies cannot be disabled without affecting core services.
• Performance Cookies: Collect anonymous information about how users interact with php63, including pages visited, errors encountered, and load times. This data helps us optimize platform performance.
• Functionality Cookies: Remember your preferences such as language settings, preferred payment methods, and display options to provide a personalized experience.
• Marketing Cookies: Track your activity across the Platform to deliver targeted promotional offers and measure campaign effectiveness. These cookies require your consent and can be disabled through your browser settings.

7.2 Managing Cookie Preferences

You can control cookie settings through your web browser preferences. Most browsers allow you to block all cookies, accept only certain cookies, or receive notifications when cookies are set. Please note that blocking essential cookies may prevent you from accessing certain features or services on php63. Disabling marketing cookies will not affect your ability to use the Platform but may result in less relevant promotional offers.

7.3 Third-Party Cookies

Some cookies on php63 are set by third-party service providers such as analytics platforms, game providers, and marketing tools. These third parties have their own privacy policies governing their use of your information. We recommend reviewing the privacy policies of these third parties if you have concerns about their data practices.

8. Third-Party Links and Services

The php63 Platform may contain links to third-party websites, payment processors, or external services that are not operated or controlled by php63. This Privacy Policy applies only to information collected by php63 directly. We are not responsible for the privacy practices, security measures, or content of third-party websites or services.

When you click on third-party links or use external payment methods such as GCash, Maya, or bank transfers, you are subject to the privacy policies and terms of service of those third parties. We strongly recommend reviewing the privacy policies of any third-party services you interact with through php63. php63 does not endorse, guarantee, or assume responsibility for third-party practices.

9. Data Security Measures

php63 implements comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes:

9.1 Technical Safeguards

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• AES-256 encryption for sensitive data stored in our databases
• Secure authentication protocols including password hashing and two-factor authentication (2FA) options
• Firewalls, intrusion detection systems, and real-time threat monitoring
• Regular security patching and software updates
• Distributed Denial of Service (DDoS) protection
• Secure API connections with third-party service providers

9.2 Administrative Safeguards

• Strict access controls limiting employee access to personal information on a need-to-know basis
• Comprehensive employee training on data protection, confidentiality, and security best practices
• Non-disclosure agreements and confidentiality obligations for all staff and contractors
• Regular security audits and compliance assessments
• Incident response procedures and breach notification protocols
• Data Protection Officer oversight and governance

9.3 Physical Safeguards

• Secure data centers with 24/7 physical security, surveillance, and access controls
• Environmental controls to protect against fire, flood, and power outages
• Secure disposal procedures for physical documents and electronic media

Despite our best efforts, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While we strive to protect your personal information using industry-leading security measures, we cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials and should immediately notify php63 of any unauthorized access or security breaches.

10. Children's Privacy

php63 strictly prohibits individuals under the age of 21 from creating accounts, accessing the Platform, or participating in any gaming activities. We do not knowingly collect, process, or retain personal information from individuals under 21 years of age. Our age verification procedures are designed to prevent underage access and comply with Philippine gaming regulations and PAGCOR licensing requirements.

If we discover that we have inadvertently collected personal information from an individual under 21, we will immediately delete such information from our systems and terminate the associated account. Parents or guardians who believe their child has provided personal information to php63 should contact our Data Protection Officer immediately at [email protected] so we can take appropriate action.

php63 employs multiple safeguards to prevent underage gambling, including mandatory identity verification using government-issued IDs, facial recognition matching, address verification, and ongoing monitoring for suspicious activity patterns that may indicate underage access attempts.

11. Changes to This Privacy Policy

php63 reserves the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, technological developments, or business operations. When we make material changes to this Policy, we will notify users through one or more of the following methods:

• Prominent notice on the php63 homepage and throughout the Platform
• Email notification to the address associated with your account
• In-account notification upon your next login
• SMS notification for material changes affecting your rights

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. Material changes will become effective thirty (30) days after notification, giving you sufficient time to review the updated Policy. Non-material changes, such as clarifications or administrative updates, may become effective immediately upon posting.

Your continued use of php63 Services after the effective date of Privacy Policy changes constitutes your acceptance of the updated Policy. If you do not agree with the changes, you must discontinue use of the Platform and may request account closure and data deletion in accordance with Section 6 (Your Privacy Rights).

12. International Data Transfers

php63 primarily serves users located in the Philippines, and your personal information is processed and stored within the Philippines or in jurisdictions that provide adequate data protection standards as determined by the National Privacy Commission. However, some of our third-party service providers, such as cloud infrastructure providers, game developers, and payment processors, may operate in countries outside the Philippines.

When we transfer personal information to countries that may not provide the same level of data protection as Philippine law, we implement appropriate safeguards to ensure your information remains protected, including:

• Contractual data protection clauses requiring third parties to meet Philippine data protection standards
• Verification that the recipient country has been recognized by the National Privacy Commission as providing adequate protection
• Technical security measures such as encryption during transfer and storage
• Regular audits of third-party compliance with data protection obligations

By using php63 Services, you consent to the transfer of your personal information to third-party service providers located outside the Philippines under the safeguards described above.

13. Contact Information and Data Protection Officer

php63 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have questions, concerns, or complaints regarding our privacy practices, wish to exercise your privacy rights, or need to report a data breach or security incident, please contact our Data Protection Officer:

For formal complaints or concerns that cannot be resolved through our internal Data Protection Officer, you may contact the National Privacy Commission of the Philippines:

National Privacy Commission
5th Floor, Philippines International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Metro Manila 1300
Email: [email protected]
Website: privacy.gov.ph
Hotline: (+63 2) 8234-2228

14. Consent and Acknowledgment

By creating a php63 account, accessing the Platform, or using any of our Services, you acknowledge that you have read, understood, and consent to the collection, processing, storage, use, and disclosure of your personal information as described in this Privacy Policy. You confirm that:

• You are at least 21 years of age and legally permitted to gamble in the Philippines
• You understand how php63 collects, uses, and protects your personal information
• You consent to the processing of your personal information for the purposes outlined in this Policy
• You consent to the use of cookies and tracking technologies as described in Section 7
• You consent to receiving service-related communications from php63
• You understand your privacy rights under the Data Privacy Act of 2012
• All information provided during registration and account verification is accurate, complete, and truthful

If you do not consent to these practices, you must not create an account or use php63 Services. You may withdraw your consent at any time by contacting our Data Protection Officer, though withdrawal may prevent us from providing certain services and may require account closure.